VoIP or Voice over Internet Protocol has transformed the way businesses communicate daily. Due to its assorted features, flexibility, reliability, and cost-effectiveness, many businesses are switching from traditional telephony systems to VoIP at a rapid pace. If you are still using a traditional telephony system and wondering how your business can benefit from VoIP technology, then in this blog you will get to know the reasons why you must think about business VoIP. We will also talk about voice termination and how it can benefit your business.
Why is VoIP better than a traditional phone system?
Most of us are aware of the Voice over Internet Protocol (VoIP) technology. It makes it possible to transform a voice into digital packets so that it can be directed through the same data networks that deliver the World Wide Web and digital TV.
With a VoIP system, you can enjoy the same phone experience as offered by the traditional phone system. However, the VoIP system doesn’t need any physical lines as it works via your internet connection. Many businesses prefer VoIP technology as it gives them more flexibility and it is cost-effective as well as compared to traditional landline phone systems. You just need to have a good internet connection to avail of superior phone service from your VoIP service provider.
What is Voice Termination?
Voice termination, also known as call termination, is the process in which the call arrives at its intended destination after being transferred from network to network. In simple words, when a caller places a call, it is routed from one provider to another until it reaches the end-user. The point at which the call is received by the receiver at the end of the cycle is known as call termination. The endpoint at which a call is received can be another phone or a service like Skype.
Nowadays, wholesale VoIP termination services have emerged as a big business with the arrival of advanced systems like IDT directing calls and negotiating the rates between multiple regions and systems. Since digital routing is flexible and digital signals are easy to link and process by software, internet telephony offers an array of potential benefits that are hard to achieve with traditional telephone systems.
Role of voice/call termination provider
A voice/call termination provider is responsible for handling the rearranging of data when it gets to its final destination. Rearranging data is essential to keep the high quality of call and voice for the users. Quality of call plays an important role in preventing the chances of voice deterioration, and any kind of misunderstanding or frustrating conversation.
Types of voice/call termination providers
Based on the company’s requirements, users can choose from a variety of call termination providers to manage their VoIP networks. Below mentioned are some of the key types of voice/call termination providers. Have a look:
- Tier 1 provider: Tier 1 call termination providers are registered operators who are responsible for managing the infrastructure needed to manage the calls and the call termination.
- Tier 2 provider: Tier 2 providers are the service providers who are not registered and lease service from the registered Tier 1 service providers.
- Tier 3 provider: Tier 3 providers are also not registered ones. They lease their service either from a Tier 1 or Tier 2 operator.
It is important to note that the cost of call termination may differ depending upon the type of call termination company you choose. Though VoIP solutions are cost-effective as compared to traditional phone service, the calls made out of the country may be billed at a higher termination charge which may cut down the cost-effectiveness factor.
By choosing your choice of company, you can get the best service that provides basic features and smaller packages. These packages are beneficial for small business owners as compared to the one-size-fits-all approach offered by other service providers. Since a large number of voice/call termination providers are available in the market, it is easier for organizations to find the best suitable provider that offers the kind of services and packages you may require for your business. The market is expected to grow more in the coming years and it will become more competitive. It means that users are likely to get more options, better services, and lower rates.
Benefits of voice/call termination for your business
VoIP is undoubtedly the best service available at a lower price, which is an attractive factor to many companies. So, if you are planning to make a switch to VoIP service, here are some of the key benefits to call termination for your business.
- Easy integration: Just like VoIP, voice/call termination service can be integrated easily with other communications systems including voice conferencing, texting, fax, email, etc. The amalgamation of all these services into one unified package can make the organization more competitive.
- Improved mobility: With VoIP and call termination service, businesses can enjoy increased mobility. It means that companies can set up communications almost anywhere where they have access to a computer and a good internet connection.
- Cost-effectiveness: Unlike traditional phone systems that require a huge amount of wiring, VoIP systems don’t need any wiring or other physical installment. The VoIP service provider provides the phone exchange to the user that works well with the computer and other internet-enabled devices, allowing users to divert numbers easily, block calls, send messages, etc.
- Ease to install: As mentioned above, VoIP systems don’t require any heavy wiring. There is no need to hire an IT team for the installation purpose. The system and other relevant elements can be installed easily by anyone, even with little technical knowledge.
To conclude, VoIP service can be very beneficial for an organization, planning to replace its existing phone service. You just need to have a reliable internet connection to start using VoIP and voice termination service. Make a switch now and start saving money while improving your company’s productivity.