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4 Imperative Call Center Technology Trends That Will Rule In 2022

Call Center
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call center technology trends in 2022
We all know that the COVID-19 pandemic has affected so many businesses throughout the world, as a result, call centers are facing a lot of challenges. Most call centers are dealing with a huge increase in call volume and different types of calls. The pandemic has also forced businesses to…

Things You Should Know About India’s 5G Launch

VoIP
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India to get 5G in 2022
Have you heard the news about India to get 5G in 2022? Yes, 5G services are expected to launch in many cities and metros in India in 2022 as per the announcement made by the Department of Telecommunications (DoT). In one of their statements, DoT had revealed that 5G technology…

Top 10 Business VoIP Service Providers to Consider in 2022

VoIP
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Top 10 Business VoIP Service Providers
With the help of VoIP (Voice over Internet Protocol) services, users are no longer tied to using physical phones. Now, you can make/receive calls from any device including your PC or cell phone from anywhere throughout the globe with just a strong internet connection. Today, as we know many businesses…

Top 7 VoIP Trends to Look for in 2022

VoIP
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VoIP Trends for 2022
VoIP, or Voice over Internet Protocol, has become a well-known thing in the past few years. Today, a large number of people throughout the world are using VoIP services such as Facebook Messenger, WhatsApp, Skype, etc.  It has also greatly transformed the way businesses used to communicate with their employees…

5 Ways to Enhance Customer Service Using Call Monitoring System

VoIP
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Call Monitoring System
Nowadays, call centers have become an important source to get in touch with any business or brand. For businesses, call centers have become an essential component of a profitable and efficient customer service environment. Since call centers are an important part of customer service organizations, agents in customer service departments…

Challenges Faced by NBFCs & How Cloud Telephony Can Help?

VoIP
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Challenges Faced by NBFCs
In today’s time, where communication plays a key role in the success of a business, many (Non-Bank Finance Companies) NBFCs are still using legacy systems. However, these legacy systems are not fully equipped to solve the challenges that businesses face while interacting with their customers. With the help of cloud…

Top Business Communication Trends to Watch Out in 2022

VoIP
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Business Communication Trends
In today’s digitally advanced world, the communication methods, as well as the channels that people prefer, keep on changing continuously. To stay ahead in the competition, businesses must keep pace with the latest business communication trends. In this blog, we will discuss the top-most communication trends in the market that…
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