VoIP is one of the commonly used technologies in today’s commercial world. Whether it’s a small business or a big enterprise, businesses of all types are leveraging the benefits of VoIP. The key benefit of VoIP is that it is a very cost-effective option in comparison to traditional business phone systems. Since VoIP routes communications over the Internet, it eliminates all the costs associated with PSTN connections. Moreover, businesses can enjoy numerous features like free or low-cost long-distance and international calls provided by their VoIP service providers. The digital format of VoIP not only provides on-premises VoIP calls but also allows connectivity for Wi-Fi enabled smart devices such as smartphones and tablets. The ability to support public and private Wi-Fi networks as well as VPN has made VoIP a popular technology, empowering working from home and remote working trends.
In this blog, you will get to know about Fixed VoIP, Non-fixed VoIP systems and how they are different from each other.
Know about different types of VoIP systems
There are mainly two types of VoIP systems:
- Fixed VoIP systems: As the name suggests, fixed VoIP systems are linked with a fixed physical address.
- Non-fixed VoIP systems: Non-fixed VoIP systems are generally not limited to a specific address.
Fixed VoIP systems
As mentioned above, fixed VoIP numbers are linked to a physical address. The address can be a residential address or a company’s office address. Fixed VoIP is usually the one or more internet phone lines offered by the service providers. Fixed VoIP requires an account manager as well as a physical location linked to the VoIP dedicated line. Physical location is necessary to activate the service. Sometimes, fixed VoIP also supports SIP connections via a SIP trunk as an alternate connection.
VoIP numbers can be moved easily via a process called porting. This is why fixed VoIP numbers are more reputable and widely accepted numbers. There are very few chances of fixed numbers being used by scammers and fraudsters because it’s difficult to hide their identities.
Non-fixed VoIP systems
Non-fixed VoIP numbers are not restricted to any physical address. non-fixed VoIP numbers, also known as virtual phone numbers, are offered by free services like WhatsApp, Google Voice, Skype, etc. Similar to fixed VoIP numbers, non-fixed VoIP numbers can be used as residential or business phone numbers. However, it is not often a replacement for the whole phone system.
Since non-fixed numbers are not associated with a specific location, they can be used from multiple locations. The only requirement is the availability of a good internet connection. The best thing about non-fixed VoIP numbers is that they offer unparalleled connectivity for worldwide communications. Besides, they assure cost-effective collaboration between geographically distributed workforce using voice and video calls. Since non-fixed VoIP numbers are easier to get free or at low-costs, they are often at risk of fraudulent activities and scams.
Fixed VoIP systems vs non-fixed VoIP systems
Most VoIP service providers provide both fixed and non-fixed VoIP configurations. Though it is difficult to spot the difference between the numbers from appearance alone, both Fixed VoIP, Non-fixed VoIP are completely different from each other.
- Authenticity: When talking about authenticity, fixed VoIP numbers are usually more authentic than non-fixed VoIP phone numbers. As fixed numbers have an assigned physical address, they are a perfect choice in certain use cases.
- Security: Most businesses prefer fixed VoIP phone systems because of the security factor. A fixed VoIP phone system is highly secure. In comparison to non-fixed numbers, fixed VoIP numbers keep all the contact information secure and more private. Since non-fixed phone systems are accessed by the internet, the server is not secure at all. And the system information might get hacked by professional hackers.
- Emergency services: With fixed VoIP numbers, users can dial any emergency number. As these numbers are associated with a specific address, whenever an emergency call is placed, it gets redirected to the emergency service center in the particular locality. Also, the response time is quite fast. On the other hand, non-fixed VoIP numbers do not support emergency services and the response time is also slower than fixed VoIP numbers.
- International calls: International calls are quite expensive with fixed VoIP phone systems. On the other hand, users can communicate worldwide easily and almost free of charge using a non-fixed VoIP phone system.
- Usability: One can use fixed VoIP phone numbers when they are located in a particular country. It means that they cannot use the fixed numbers anywhere outside the country. On the other hand, non-fixed VoIP numbers are very useful for companies that have their branches globally or businesses that are planning for a global expansion.
- Traceability: Since fixed VoIP numbers are linked with a specific location, they are easily trackable. On the other hand, non-fixed VoIP numbers are not trackable.
- Charges: In the case of fixed VoIP numbers, users generally pay a monthly or yearly price. While non-fixed VoIP numbers are usually free.
- Features: Fixed VoIP numbers from a VoIP service provider typically comprise better features for businesses. On the other hand, non-fixed VoIP systems only offer one to one calls.
So, these are some of the key differences between fixed and non-fixed VoIP systems. Both have some advantages and disadvantages. Companies can choose the one based on the key needs of their business. To get the best possible service, it is vital to choose the right VoIP service provider. Look for the one that provides better customer service and has an outstanding track record. Also, make sure to ask everything that might have in your mind regarding the service. It will help you to set up your phone system easily and effectively.