Everything You Need to Know About VoIP Porting

VoIP Number Porting

Are you planning to move locations or not satisfied with your current phone service? If yes, then how will you ensure business continuity? Well, for most businesses, retaining the same business number seems quite challenging when you are moving to some other location or changing the existing phone service. Worry not! Now you can easily use the VoIP number porting option to retain your phone number.

What do you understand about a VoIP number and how it works?

A VoIP or Voice over IP number is a telephone number assigned to a user when he signs up for a VoIP service. It is simply the string of digits that the user can enter on a dial pad to place a call, similar to a traditional landline. However, it is different from the traditional phone system in that it can be used to make calls from any internet-enabled device like a smartphone, laptop, desktop, tablet, and VoIP phone. 

VoIP numbers work with the help of the Internet. In the case of traditional phone systems, calls are generally routed via a phone line. In contrast, VoIP calls travel over the Internet. VoIP technology facilitates calls and allows users to use text messaging, chat, and various other services. 

How and why get a VoIP number?

Well, to get a VoIP number, customers can connect with a VoIP service provider. When signing up for a VoIP plan, the service provider will provide a VoIP number. It is important to note that some plans are much more cost-effective as compared to regular telephone service or a cell phone. Thus, users can enjoy a cost-efficient communication service while having access to more features and functionalities. 

If you are still confused about whether to get a VoIP number or not, you must know that a VoIP phone system comprises assorted benefits that conventional phone service cannot provide. Some of these benefits include:

  • Cost-effectiveness: Since VoIP calls work over the Internet, they are much more cost-effective as compared to traditional phone services. 
  • Easy Accessibility: The VoIP technology doesn’t rely on distance or location to make calls. One can use this service from any location. 
  • High Flexibility: With VoIP, users can add thousands of possible connections to their phone system.
  • Superior voice quality: If you have a robust and stable internet connection and high bandwidth, you can enjoy excellent voice quality equal to or close to a traditional phone system. 
  • Add multiple devices: VoIP allows users to use multiple devices on a single virtual number. 
  • Area code choice: Users can easily select an area code for their VoIP phone number not in the same location where they work or stay.
  • Toll-free numbers: With VoIP numbers, small and medium-sized businesses can easily receive toll-free calls. 
  • Easy number portability: last but not least, the most important benefit of VoIP is that it allows number portability. It means that the users with VoIP phones can still use the same phone number irrespective of their location or change in the service provider. 

Let’s get more details about VoIP number portability

All about VoIP number portability

VoIP number porting is a process that allows users to retain their existing phone numbers even if they change their location or service providers. If you are planning for number porting, then you must be aware of the below-mentioned points:

  • Convey your port request to your new VoIP service provider: When signing up for new service with a VoIP provider, make sure to tell them about your need to port your existing business number. This may require you to pay an additional porting fee. 
  • Keep your existing phone service to prevent disruptions: As soon as you decide to move on to a new service provider, don’t just end your contract with your existing service. It is advisable to maintain your existing phone service till you get a successful port transition. 
  • Get your account information for LOA consent: It is vital to note that FCC verifies the port request to ensure that everything is authentic. Therefore, the Letter of Agency (LOA) should have accurate account information. Keep all your past billing statements and documentation readily available to enjoy a flawless migration of your phone service.

What is all you need for VoIP number porting?

After signing the new contract, you are required to provide all the necessary information to your service provider to help them start the VoIP number porting process. Some of the key information that is usually asked include: 

  • List of phone numbers: You may be asked to provide all the extension numbers in use.
  • LOA (Letter Of Authorization): You need to provide the LOA (Letter Of Authorization) to your new vendor so that they can act on your behalf with your previous VoIP service provider. 
  • Details of old vendor and account number: It is important to provide the account details along with the vendor’s contact details so that both the vendors can communicate with each other to complete the process.
  • A copy of the existing phone bill: You will also need to provide a copy of your current phone bill as proof of phone number ownership.


It can be said that porting VoIP numbers is quite a simple process. It takes around 2 to 4 weeks to complete the entire porting process. Till the porting process completes, users can still have access to their phones. They can easily make inbound and outbound calls. Rest will be taken care of by your new VoIP service provider. They will keep you informed about the necessary steps and notify you when the VoIP number porting process is over.

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