7 Ways to Provide Effective 24/7 Customer Support in 2022
Customer queries, complaints, and service requests are important to every business. While a majority of them come during the regular service hours, some may come beyond that. As a business…
Month: June 2022
7 Factors to Consider before Selecting a Business Phone System in 2022
If you’re a business owner, you must be aware of the importance of NAP. We aren’t talking about the afternoon siesta but your business’s name, address, and phone number. Your…
Importance of Proactive Customer Service Approach in Improving Customer Experience
You might have heard before that prevention is better than cure. The same thing applies to customer service. Wondering how? Well, most customers today (about 87%) expect to be proactively…