Pick From One of these Top 10 Auto Dialer Software in 2021
Business needs new customers in order to thrive. Equally, you must keep in touch with existing customers to get them to buy again. You need to have your sales teams…
Month: March 2021
Business Communication is All Set to Improve with Latest VoIP Technologies in 2021
Gordon Moore found that the number of transistors on a silicon chip doubled every 18-24 months and that came to be known as Moore’s law. However, even this has hit…
The Top Ten Predictive Dialer Software for 2021 to Speed Up Your Campaigns
Dialers are part of call center software and even within this category you have three different types, categorized according to their function, such as progressive dialer, preview dialer and predictive…
The Pivotal Role of SIP Proxy Servers in VoIP Communications
It is doubtful if VoIP would be playing such a central role in communications were it not for SIP or Session Initial Protocol, a communication protocol to manage sessions between…
What is Echo in VoIP and the Importance of Echo Cancellation for Audio Clarity
Audio clarity is taken for granted by users of 4G LTE and VoIP. However, it was not always so. In the early days of VoIP one big stumbling block to…
The Importance of ENUM in Telephony
Before VoIP telephony it was PSTN landlines that reigned supreme and, though they may be on the way out, it is not going to happen anytime soon. As such both…
Know About Different Types of Codecs in VoIP Communication
Codec is a contraction of coding and decoding. Codec is software expressly developed to handle media streams such as audio and video. Today, there are dozens of codecs in use,…
The Cloud for Transcendental Communication for Your Business
The early days of the cloud showed hesitancy on the part of business to adapt to this new technology. There were concerns such as security and speed of the internet…
Top 5 Reasons Why Small Businesses Must Have IP PBX Software for Communications
It is more important now than ever before for small businesses to have an effective communication system in place. In a small organization of about 10 people everyone must be…
Know the Essential Difference Between Inbound Call Center Software and Outbound Call Center Software
It makes sense for businesses to outsource services to call centers: they are better equipped in terms of software and hardware infrastructure and also in terms of trained manpower. So…