Month: February 2021

Auto Dialer

Know About Auto Dialer and How it Works

Call center stake on projects that involve calling hundreds of thousands of prospective customers or following up leads. Efficiency and productivity depend on call throughput. Automation is necessary for this…
Virtual PBX

The Beginner’s Guide to Virtual PBX

In today’s digital world, business communication practices have evolved with a huge transformation. Traditionally, hardware, phone instruments, and other setups were required. But that is not the case anymore with…
SIP Protocol

SIP: Know About SIP Protocol

A signaling protocol is essential for initiating, maintaining, and terminating real-time communication sessions. SIP plays a crucial role in real-time communication through calls, videos. This article explains the vital information…